OUR MISSION STATEMENT & VALUES IN ACTION
Our Mission Statement
“We believe that in everything we do we must strive to attain a standard of excellence. Providing an environment of learning in conjunction with material and spiritual growth for the employees, and fostering the diversity of ideas in an atmosphere of unity, leads to the ultimate goal of zero defect and total customer satisfaction.”
As stated in our mission statement, we strive to attain a standard of excellence in everything we do at Epoch International. We understand the key to our success is our employees.
Epoch provides an environment of learning; it encourages the diversity of ideas, the cultivation of knowledge, and ultimately personal growth. We believe this to be the best way to attain our goal of total customer service satisfaction and zero product defects. As a result, Epoch hires individuals with a strong desire and capacity to learn. We help our employees develop skills and increase knowledge in order to deepen their understanding of client requirements and expectations.
Epoch International encourages a positive exchange of ideas to continually improve operations. We show our commitment to our employees through profit sharing, tuition reimbursement, health and counseling programs for both employees and their families, and other services that go beyond regulatory standards.
This approach has paid off well. Epoch International expects to continue to grow at a steady, healthy pace for the foreseeable future. We look forward to expanding the Epoch family by winning new clients and growing our customer base.